If you have any questions or concerns about your order,
please login to your account for details or contact our Customer Experience Team toll free at 1-800-952-5592 or
via email at firstname.lastname@example.org with any questions.
2.Is my personal
3.Do I have
to sign in with my account name and password to browse the site?
No. Art.com site visitors can freely browse the web site. Shoppers use their account name and password only to update account information on file or track an order they have placed. If you cannot remember your password, click the following link and your information will be emailed to you: http://www.art.com/asp/secure/your_account/get_password.asp. You may also contact our Customer Experience Team toll free at 800-952-5592 or via email at email@example.com with any questions. We will be happy to assist you.
4.How can I
remove my credit card information from my account?
Simply login to your account and you can modify the payment options on your account.
5.What if I
forgot my account number and password?
You can find your order status under the my account section of our site. When you placed your order with us, you should have received a confirmation email with your order number referenced in the subject line. This email included a login name and password to access your online account information.
To log on, click the My Account icon at the top of this page and enter your login name and password without spaces. Once logged into the My Account section, you can click on ‘track orders’ to obtain detailed order information.
Deleted the confirmation email or forgot your login/password? Click here and we'll send it again.
You Can Talk To Our Customer Experience Team
Contact our Customer Experience Team toll free at 800-952-5592 or via email at firstname.lastname@example.org and we will be happy to assist you. For your convenience our Customer Experience Team is available Monday thru Friday from 9am-9pm and Saturday from 10am-7pm Eastern Time.
If you have your order number handy, that would be a big help!