Shipping Polices & other FAQs

Top FAQs:

What is your shipping policy?

Standard shipping rates are only available in the contiguous 48 U.S states, including Washington D.C. We offer fair shipping rates based on the size and quantity of the items in an order. Final shipping charges will be calculated during checkout.

When will I get my art?

As soon as we get your order, we start custom-making it. Average processing + transit times are below.


Product TypeProcessing Time
In-stock posters, prints, and photographs24 hours
Most framed, mounted, and canvas items3 - 5 Days
Special order posters and prints5 - 7 Days


Delivery MethodTransit Time
Standard delivery24 hours
Expedited delivery1 - 3 Days
Overnight deliveryVaries by print

How will my art be packaged?

  • Posters, photographs and art prints are rolled with thick paper to protect against dust before being packaged in corrugated triangular shipping containers. Currently we don't do flat shipping, but we've taken great care to choose the most protective method of handling and delivering your art.
  • Framed items are covered securely and placed in adjustable corrugated inserts that lock the frame in position.

How do I track my order?

You can quickly check the status of a current order with your order number and email address. As soon as your art ships, we'll send you a confirmation email that includes a tracking number.

Is my package insured? guarantees your satisfaction 100%. On the rare chance that your package is lost or damaged upon arrival, just contact our Customer Support Team.

What happens if only part of my order is ready to ship?

Because we're mindful of resources and carbon footprint, we combine multiple items in an order into one shipment. If an item is temporarily out of stock or on backorder, we may hold the rest of your items if we expect the item to be restocked soon. As soon as it arrives in our warehouse, we'll ship your entire order to you in one shipment. If your shipment is delayed due to a back-ordered item, you can request that we send the rest of your order. This won't affect shipping charges, but please contact our Customer Support Team directly to request this.

Do you ship internationally?

Outside of the United States we ship only to Canada. At-will return shipping costs are the responsibility of the purchaser. Our orders are shipped using UPS. All international orders may be subject to import duties and taxes assessed by local governments and are due upon delivery. This is not included in the order total. All prices shown are in US dollars and are subject to currency exchange rates.

Can I ship to a P.O. Box?

The USPS delivers packages 11" x 14" and smaller to a P.O. Box. Larger items must be shipped to a street address. We can also ship to an APO through the USPS.